Avaliação mais destacada
Tax & Accounting - Support Analyst
Valorado 5 Janeiro 2023. Tax & Accounting - Support Analyst há 3 anos (Ex-Funcionário), São Paulo
* Customer support in Special Systems modules (Drawback Sys, Recof Sys, Repetro Sys, Replat Sys, DE Sys, BW Sys, IT Sys, FTA) of the OneSource Global Trade Management Foreign Trade solution using the Salesforce platform.
* Analysis, guidance and resolution of cases, concerns and requests made by customers.
* Created documentation for minimal functional requirements, corrections and improvements of the systems with the respective test scripts.
* Preparation of instructional materials, step-by-